FAQ

Orders

• Can I add or remove an item from my order?
• What methods of payment do you accept?
• Can I change the address on my order?
• I need to cancel my order
• When will my order ship?
• How do I track my order?

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Shipping

• Do you ship to my country?
• Why can't you ship to my country?
• How much does shipping cost?
• How long does delivery take?
• Where did my delivery date go?
• My order just shipped! Why does the tracking link I received not work?

Returns

• Can I return my order?
• My order is missing an item or has an incorrect item!
• I received my order and it was damaged during shipping!

Product

• Where is your polish made?
• Is your polish gel?
• What's in your polish?
• Are your products 5-free?
• Are your products vegan/cruelty-free?
• Do you have any application tips?

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My Account

• How do I sign up for a Live Love Polish account?
• How do I change my password?
• How does your loyalty program work?
• How do I find out about a new launch or restock?
• I signed up for the newsletter, but haven't received my discount code.
• How do I unsubscribe from Live Love Polish emails?

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Other Questions

• How do I contact customer support?
• Do you have a physical store I can visit?
• I'm interested in an affiliation with Live Love Polish!